Update and Verify Contact Info on the Employee Profile

Update how Retain contacts you, change your email or phone number, and verify it — all from your employee profile.

Go to your employee profile. You can open it with your Retain Profile Access Card or the link in your Welcome to Retain message.

Next to Contact Information, click the pencil (edit) button.

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Under How should we check in with you?, choose Email and Text, Email only, or Text only.

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Pick which email address is best, or choose I want to use a different email address to add one. To get texts, enter your number under What's your mobile number?

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Click save.

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Retain sends a verification message to confirm your info. Click the link in the message to finish.

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Until you verify, your profile shows a reminder that your number hasn't been verified yet. Didn't get the message? Click Resend the verification message.

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