Do you need a code to take a survey on Retain?

Instead of requiring access codes, surveys are available only through unique links, obtained in one of the following ways:

  • Email or text sent by Retain.
  • QR code or direct link to the respondent profile provided by employer.

When employees enter their profiles, they are prompted to take or delay any open surveys. If they delay participation, the survey remains on their profile until they take it or it expires.

Survey invitations sent via email or text to specific employees will include unique URL access. Note: Occasionally, a link may span two text lines in an email, causing part of the URL to be mistaken for a code. Instruct employees to copy/paste the full link into a browser to avoid any formatting issues.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.