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Taking Surveys

  • How much time does it take to complete a survey?
  • Do you need a code to take a survey on Retain?
  • What do the emails and texts from Retain look like? Is it clear that they’ve been sent by Retain?
  • How many minutes will employees have to complete the survey once they open the survey link?
  • Can employees submit incomplete surveys?
  • Can you extend the deadline for an employee to complete their survey?
  • How do employees receive the surveys?
  • Do survey respondents need a password?
  • If an employee deletes their invitation, will a new one be sent? What if their contact info changes?
  • Can we change the survey reminder schedule?
  • If an employee opts out of being contacted by Retain, does that delete their employee profile? What about their survey invite?

Categories

  • Access and Getting Started
  • Survey Questions
  • Taking Surveys
  • Employee Profiles
  • Privacy and Anonymity
  • Survey Types and Timing
  • News Feed
  • Reports and Alerts
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