Retain
  • Customer Satisfaction
  • Learn Retain
  • Quick Start
  • FAQ
  • Resources
  • What's New
  • Contact Support

Taking Surveys

  • Are the surveys anonymous?
  • What is an employee profile?
  • We have a group of employees that need to edit their profiles. How can we give them access?
  • How long is the employee engagement survey or follow-up survey open?
  • How many minutes will employees have to complete the survey once they open the survey link?
  • How do I invite a respondent to edit their profile?
  • What do the emails and texts from Retain look like? Is it clear that they’ve been sent by Retain?
  • How much time does it take to complete a survey?
  • Do you need a code to take a survey on Retain?
  • Why does Retain ask employees to upload a photo?
  • Can employees submit incomplete surveys?
  • What’s the difference between the employee engagement survey and the follow-up survey?
  • Do employees first have to participate in an engagement survey to get an invitation to a follow-up survey? What about new employees vs. those who’ve simply changed locations?
  • Which employees are eligible to participate in employee engagement surveys?
  • When are employees invited to take an exit survey?
  • Do survey respondents need a password?
  • How do employees receive the surveys?
  • How can we boost participation in exit surveys?
  • When will employees receive an invitation to the employee engagement survey and/or follow-up survey?
  • Can you extend the deadline for an employee to complete their survey?
  • 1
  • 2

Categories

  • Accessing the Retain App
  • Taking Surveys
  • Using the Retain App
  • Reports
No results found

© Pinnacle Quality Insight 2025. Powered by Help Scout