Employee Profiles

Give employees access to their profile page to manage how Retain contacts them.

An employee profile is different from a user account. A profile is for taking surveys and choosing contact preferences. A user account is a manager's login for viewing results — Managers and Employees covers the difference.

From their profile, an employee can:

• Choose how they're contacted (text, email, or both).
• Add or change their profile photo.
• Set their language.
• Give a preferred name.
• Set if they want to be recognized on their birthday.
• Get a link to any surveys they're eligible to take.

Employees reach their profile through a link or QR code you share. To send one, see invite employees to their profiles.

Directions for the employee are on each profile card.

From the link on the card, the employee opens a page like this one, where they manage their profile.

If there's a survey that the employee can take, an automatic popup will invite them to take the survey when they reach their profile page.

You can also find open surveys on the bottom of the profile page.