About Surveys
Learn about the surveys we send and what each one is for.
Retain sends several types of surveys. Expand each one for the details.
New-Hire
About
Audience
For new hires in their first 100 days.
Anonymous?
Not anonymous
Schedule
Sent at 15, 30, 60, and 90 days
# of Questions
Four to six questions each
Question Set
Report
Engagement
About
Audience
For employees with the company at least 100 days.
Anonymous?
Anonymous
Schedule
Alternates with the follow-up survey every six months
# of Questions
15 to 20 questions
Question Set
Engagement Survey Question Set
Report
Follow-up Survey
About
Audience
For employees with the company at least 100 days.
Anonymous?
Anonymous
Schedule
A shorter survey that alternates with the engagement survey every six months.
# of Questions
~ 5
Question Set
Report
Exit
About
Audience
For employees who have separated
Anonymous?
Not anonymous
Schedule
Sent three days after their final employment date is reported.
# of Questions
~6
Question Set
Report
Anniversary
About
Audience
For tenured staff
Anonymous?
Not anonymous
Schedule
Sent on each employee's work anniversary
# of Questions
Six questions
Question Set
Report
Ongoing Engagement
About
Audience
For active employees with the company at least 100 days
Anonymous?
Anonymous
Schedule
Send continuously to a rotating sample, at most once every 120 days per employee
# of Questions
Seven
Question Set
Ongoing Engagement Survey Question Set
Report
Why the anonymity differs: the engagement, follow-up, and ongoing engagement surveys are anonymous so people can be candid, while the new-hire, exit, and anniversary surveys aren't — that way you can follow up with individuals and act on their feedback.
For common questions about surveys,
the surveys FAQ.