If an employee deletes their invitation, will a new one be sent? What if their contact info changes?

Regardless of whether or not an employee deletes their survey invitation, reminders are sent on a regular schedule. These reminders will include a link to the survey. The exception is if an employee marks previous Retain invitations as spam or junk.

If employees change their contact preferences on their profiles or if it’s updated in the HRIS system, the next survey invite or reminder will be sent to their new contact information. Open surveys can also be found on respondent profiles, which can be accessed via access cards or links.