Can we change an employee’s contact info after an invitation is sent?

Yes. An employee's contact info can be updated after an invitation has gone out.

The first invitation already went to whatever was on file, but once the contact info is corrected, Retain uses the new email or number for the next reminder. The employee can update it themselves in their Employee Profile, or it can be updated through your HRIS file.

The open survey stays the same either way, and the employee can always reach it from their profile.