Default Email Set Up
Set up your computer's default email app you can create a new email directly from Retain with the "To:" field filled in.
In Retain, when you go to email an employee — say, from a news feed action like introduce yourself or congratulate employee — clicking the email link should open your email program with a new message ready to send.
If nothing happens when you click, or an email app you don't use opens, your computer's default email app isn't set up yet. Once you set it, the link will open a new email in the right program.
- Below, click the email app you use: Gmail, Mac, or Windows.
- Follow the steps in that link to set it as your default.
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Still not working? Check these:
- Your computer's permissions may need be changed to allow email links. Check your settings on your Mac or PC.
- Some workplaces block installing or changing programs with a firewall or other restrictions. If you hit one, ask your IT team to help set up your default email.