Recognition and Rewards Features and Functions

The Home Page is the main landing page for all staff members.

From the Home Page, users can:

• View their point balance
• Recognize a co-worker
• View Announcements
• See the News Feed

This is where employees will interact most often with the Recognition and Rewards tool.

The Leaderboard allows users to view their ranking compared to other staff or associates.

This feature helps encourage friendly competition and increased engagement.

The Recognitions page allows users to easily view:

• Recognition they have given
• Recognition they have received

This page provides a complete history of recognition activity.

The Peer-to-Peer Recognition workflow allows employees to recognize co-workers within their location.

Recognition can be submitted from:

• The Home Page
• A user’s Profile page

When a user selects Send Recognition, the recognition:

• Does not require Admin review
• Is posted directly to the News Feed

This makes it easy and immediate to celebrate coworkers.

The External Client/Resident-to-Staff recognition workflow allows clients, residents, customers, or other external parties to recognize staff members.

This is done by providing a simple QR code to clients, residents, or external parties so they can submit recognition.

Unlike peer-to-peer recognition, external recognition:

• Requires Retain Admin review and/or approval
• Is posted to the News Feed after approval

This ensures appropriate oversight while still allowing outside appreciation to be shared.