Recognition Add-On Tour
Take a tour of recognition and rewards, page by page, to see where you give recognition, track points, and redeem rewards.
New to it? See recognition and rewards in action for the quick why-and-how. This tour covers where everything lives.
Home Page – Announcements and News Feed
The Home Page is your main landing page.
From the Home Page, you can:
- View your point balance
- Recognize a co-worker
- View Announcements
- See the News Feed
This is where you'll interact most often with recognition and rewards.
Announcements are posted by Retain admins and go out to the whole organization. The News Feed shows the day-to-day activity for your location, like recognitions, birthdays, work anniversaries, and milestones. If org-wide visibility is on, your feed shows this activity for the whole organization.
Leaderboard
The Leaderboard shows how you rank against other staff in your location, based on the points you've earned over the last 365 days. If org-wide visibility is on, the ranking includes everyone in the organization.
It adds a bit of friendly competition to keep everyone engaged.
Recognitions
The Recognitions page lets you easily view:
- Recognition you've given
- Recognition you've received
It gives you a complete history of your recognition activity.
Peer-to-Peer Recognition
Peer-to-peer recognition lets you recognize coworkers in your location. If org-wide visibility is on, you can recognize anyone in the organization.
You can send recognition from:
- The Home Page
- A coworker's Profile page
When you select Send Recognition, it:
- Doesn't need admin review
- Is posted directly to the News Feed
When you send recognition, it doesn't need admin review (unlike External-to-Staff Recognition). It's posted straight to the News Feed, so you can celebrate a coworker right away.
Each month, you get a set number of points to give out, and you include some of those points with each recognition. Your organization sets this monthly amount and can adjust it for individual locations.
Core Values (Optional)
Your organization can add a list of core values to choose from when you recognize someone. If it's set up, you can tag one or more core values with your recognition, and your organization may make choosing a core value required.
External-to-Staff Recognition
External recognition lets clients, residents, customers, and other people outside your organization recognize your staff. Learn more about how external recognition works.
