Quick Start with Retain
Be ready to use Retain in just a few minutes.
Frontline managers are some of the busiest people we know, so we made it super easy to use Retain, which:
- Sends surveys to new hires
- Identifies employees at risk of quitting
- Prompts managers to check in with staff
- Tracks birthdays and work anniversaries
- Drops individual turnovers by half
We also offer on demand webinars which you can access anytime.
Watch this News Feed Introduction video (it's less than two minutes long!).
Check your computer settings to make sure you can send email messages to employees from Retain.
Get familiar with the News Feed and the actions it's prompting you to take.
Manager’s Daily Routine
Stay on top of events in real time by spending a few minutes daily on a routine.
- Check your email for notifications.
- Go to the news feed.
- Comment on any new surveys.
- Read new comments.
- Check in with any employees that skipped a survey or are flagged as at risk.
- Check to see who has milestones coming up soon.
- Celebrate employees with anniversaries, birthdays, or 100-day milestones!
When an Employee Joins Your Organization
- Include announcement letter in new-hire paperwork and go over survey schedule. Have them initial and sign the employee acknowledgment. (Find all our downloadable resources for Retain here!)
- Introduce yourself to the new hire and welcome them.
- Comment on each submitted employee survey in Retain.
- Check in with any employees who have skipped surveys.
- Take action on the employee’s feedback. Communicate what you did to the employee.
- Celebrate with the employee when they reach 100 days! Once an employee stays past 100 days, they are less likely to leave, so make sure you set them up for success by recognizing this important milestone.
More questions? Explore FAQ from employees who take surveys and FAQ from managers who use the Retain software.